Sounds serious doesn't it?
I love PT and Bootcamps - I do this because I love it and as you know I took the long awaited leap to do this full time this year. So unsaying that I am making a few changes to how I operate!
I have been reviewing my Cancellation Policy which I have been very ‘relaxed’ with previously. However, as you may know I am running my business full time I will need to ensure the following policy is met.
CANCELLATION POLICY - TONE IT UP PERSONAL FITNESS
We understands there will be times when you are unable to keep your scheduled training session.
BOOTCAMP
Cancellations are required with a min 2 hours notice, less than that a session will be deducted from your pack, or charged accordingly.
All sessions are to be paid for in advance Bootcamp 5 Pack $70 Bootcamp 10 Pack $130
PERSONAL TRAINING (PT)
Cancellations for PT vary as follows:
Within 2-4 hours of your session full payment is required OR the option to reschedule in the week.
Within 4-6 hours of your session 50% payment OR the option to reschedule in the week.
If you need to cancel or reschedule a session, please call me on 0411 624 546. Please leave a message or text if I am unable to take your call.
Similarly, there may be a time when I may be unavailable for a scheduled appointment due to unforeseen circumstances. At this time I will provide you with at least 12 hours notice and we can reschedule to a time that is convenient to you.
Exceptions will only be made in the case of a medical emergency, serious illness or serious medical emergency, accidents and serious accident or illness of a client’s family, relatives, and close friends.
All sessions are to be paid for in advance
Personal Training Single session $65 Personal Training 2 Pack $260 Personal Training 12 Pack $702 To agree to the above - required for PT & Bootcamp please click here for the online form Fe
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